Refund Policy
Last updated: August 2025
We aim to provide high-quality photo editing services and ensure client satisfaction. However, due to the nature of our work, we apply the following refund terms:
- Before work starts — full refund minus the non-refundable payment processing fee charged by the payment provider (e.g., Stripe, Payoneer, bank).
- Work in progress — partial refund proportional to the work completed, minus the non-refundable payment processing fee.
- After final delivery — no refunds, except if the agreed service was not delivered.
- Free test edits — provided without charge, no refund applicable.
All refunds are processed in USD via the same payment method used for the original transaction. Payment processing fees are non-refundable to us by the payment provider and will therefore be deducted from your refund amount.
If you have any concerns, please contact us at vsolonskiy@gmail.com.