Refund Policy

Last updated: August 2025

We aim to provide high-quality photo editing services and ensure client satisfaction. However, due to the nature of our work, we apply the following refund terms:

• Before work starts — full refund minus the non-refundable payment processing fee charged by the payment provider (e.g., Stripe, Payoneer, bank).
• Work in progress — partial refund proportional to the work completed, minus the non-refundable payment processing fee.
• After final delivery — no refunds, except if the agreed service was not delivered.
• Free test edits — provided without charge, no refund applicable.

• Package orders — if a refund is requested, all completed weddings are recalculated at the standard single-order rate according to the online calculator on our website. The refund is based on the adjusted total, minus processing fees.

All refunds are processed in USD via the same payment method used for the original transaction. Payment processing fees are non-refundable to us by the payment provider and will therefore be deducted from your refund amount.

If you have any concerns, please contact us at [email protected].